Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Bhakti5.com WhatsApp chatbot service operated by BHAKTI5 PTE. LTD. ("we," "us," or "our"). These terms apply to all users of the service.

Description of Service

Bhakti5.com provides a WhatsApp-based chatbot service that offers information about Hindu spirituality, including:

• Tithi Information: Detailed information about lunar days and their spiritual significance
• Nakshatra Guidance: Information about lunar constellations and their influence on spiritual practices
• Festival Calendar: Comprehensive information about Hindu festivals, their significance, and traditional celebrations
• Fasting Windows: Information about various fasting practices, spiritual benefits, and timing calculations
• Personalized Reminders: Timely notifications for fasting periods, festival preparations, and other spiritual observances
• Spiritual Guidance: General information about Hindu traditions and practices

Acceptable Use

Permitted Uses

You may use our service to:

• Obtain information about Hindu festivals, traditions, and spiritual practices
• Learn about tithis, nakshatras, and auspicious timings
• Receive guidance on fasting periods and spiritual observances
• Set up and receive personalized reminders for spiritual practices
• Ask questions related to Hindu spirituality and culture

Prohibited Uses

You may not use our service to:

• Send spam, abusive, or harassing messages
• Attempt to disrupt or interfere with the service
• Use the service for any illegal or unauthorized purpose
• Impersonate others or provide false information
• Attempt to gain unauthorized access to our systems
• Use the service to spread misinformation or harmful content

Data Collection and Privacy

Our data collection practices are minimal and focused on service functionality:

Information We Collect

• Location Data: We store your timezone and city information when you provide your city name for accurate astronomical calculations
• Message Context: We temporarily cache your last 2 messages for 24 hours to maintain conversation context

Information We Don't Collect

• Personal identifiers beyond what's necessary for service functionality
• Permanent chat history or conversation archives
• Device information or tracking data
• Contact lists or WhatsApp account information

For complete details about our privacy practices, please review our Privacy Policy.

Service Availability

We strive to provide continuous service availability, however:

• No Guarantee: We do not guarantee uninterrupted or error-free service
• Maintenance: We may temporarily suspend service for maintenance or updates
• Technical Issues: Service may be affected by technical problems beyond our control
• WhatsApp Dependency: Our service depends on WhatsApp's platform and may be affected by WhatsApp's availability

Content Accuracy and Disclaimer

Information Sources

Our content is carefully curated from:

• Traditional Hindu scriptures and authentic sources
• Verified scholarly works and religious texts
• Established astronomical and calendar calculations

User Responsibility

Users are responsible for:

• Verifying information with their spiritual advisors or local religious authorities
• Using the information in accordance with their personal beliefs and practices
• Understanding that spiritual practices may vary by region and tradition

Intellectual Property

All content, features, and functionality of our service are owned by BHAKTI5 PTE. LTD. and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

• You may use the information provided for personal, non-commercial purposes
• You may share information received from our service with others for educational purposes

Restrictions

• You may not reproduce, distribute, or create derivative works without permission
• You may not use our content for commercial purposes without authorization
• You may not reverse engineer or attempt to extract our underlying algorithms

Limitation of Liability

To the fullest extent permitted by law:

• No Warranties: Our service is provided "as is" without any warranties
• Limited Liability: We shall not be liable for any indirect, incidental, or consequential damages
• Service Interruptions: We are not liable for damages resulting from service interruptions
• Third-Party Services: We are not responsible for WhatsApp's service availability or policies

Termination

Your Right to Terminate

You may stop using our service at any time by:

• Simply ceasing to send messages to our WhatsApp number
• Requesting account deletion via email to contact@bhakti5.com
• Blocking our WhatsApp number

Our Right to Terminate

We may terminate or suspend your access to our service if you:

• Violate these Terms of Service
• Use the service inappropriately or abusively
• Engage in behavior that harms other users or our service

Changes to Terms

We may update these Terms of Service from time to time. When we do:

• We will post the updated terms on this page
• We will update the "Last Updated" date
• Continued use of our service after changes constitutes acceptance of new terms
• We encourage you to review these terms periodically

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms or your use of our service shall be subject to the exclusive jurisdiction of the courts of Singapore.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@bhakti5.com

Company: BHAKTI5 PTE. LTD.

Address: 22 SIN MING LANE, #06-76, MIDVIEW CITY, SINGAPORE 573969

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect.